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Contact BigWatermark

We read every message. Email us and we usually reply within two business days.

Email

support@bigwatermark.com

Reporting a problem

To help us fix issues quickly, please include:

  • Your browser and version (for example, Chrome 130 on Windows 11 or Safari on iPhone).
  • The type and approximate size of the files (for example, “40 JPG photos, about 8 MB each”).
  • What you expected to happen and what happened instead, including any error message.
  • The watermark settings you used, if relevant.

Please do not email us confidential documents. If a specific file causes a problem, a description or a harmless sample that reproduces the issue is enough.

Before you write

Many questions are already answered on our FAQ page and in our guides. For details about how we handle data, see the Privacy Policy.